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  ETL & Data Migration
  Customised Software Development
  Web Design & CD Presentations
  Electronic Data Creation (EDC)
 
TESTIMONIALS
 
 
 
 
Pharmaceutical Products
 
Sales Force Automation (SFA) System
Towards effectively managing the Sales Force of large pharmaceuticals company.
The Application / Coverage:
  • The System is available in both Web-based and Windows-based versions
  • All aspects for field planning including work day plan, doc meetings, targeted and prescribed products, etc. with access/privileges for all users in the hierarchy right from field representatives up to the business heads are included in the online system
  • In offline mode, key activity involves structured organization of voluminous doctors / trade data in booklet forms for each Reps, collection of updated records from the fields, dedicated center at Epsilon for data entry of all new and updated doctors’ records and finally MIS/ analysis on multiple parameters
Business Benefits:
The system provides immense business benefits for the organization in way of faster dissemination of customer information, ready facility for detailed business analytics as per the user-defined parameters thus enabling the Business Managers to plan and monitor the activities of the field force at any point of time.
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CFA Performance Audit System
Towards facilitating online performance audit of CFAs in the Pharma Sector.
The Coverage:
This system facilitates online performance audit of the CFAs with the help of key features like dynamic questionnaire built-up, period-wise (monthly, quarterly, etc) responses / inputs from each CFAs, audit reviews/feedback and online performance grading.   

Business Benefits:

  1. The biggest challenge of any organization towards attaining harmonious participation of the CFAs w.r.t. the organization’s performance benchmarks and policy guidelines is well addressed with the help of this system
  2. The system also helps in identifying areas of improvement in business relationship with CFAs and devising policy frameworks towards achieving incremental growth
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Online Town Selection System
Towards enabling the Field Force of large pharmaceuticals company to plan their geographical coverage.
The Coverage:
The system - ready with comprehensive town related data including all India town name, town code, population, town class, as also provisions for recording historical sales and business potential - is a ready guide for field representatives to plan inclusion of the given town in their HQ as also record their work day plan along with its business potential.
Business Benefits:
  • Significantly helps the organization in planning their geographical spread measured against each town class as well as business potential
  • It also helps in analyzing the work-day distribution for each Reps commensurate with the organization’s business goals
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Business Manager’s Monthly Meeting Planner System
Enabling Business / Area Managers Plan and Monitor their Monthly Meetings.
The Coverage:
This system is primarily aimed at helping the Business Managers plan and organize their monthly business meetings with respect to attaining a balanced visibility and spread across various meeting types, doctors, institutions, along with focus on products, prescriptions, budgeted expenses, and other business goals, that can all be conveniently recorded, reviewed and monitored  with the help of this system. 
Business Benefits:
The system facilitates an easy to use online discussion forum between the Area Managers and their Superiors towards conveniently and meticulously planning the month-on-month meetings for each territory in addition to regular reviews and monitoring of the planned vs. actual deviations.
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TPM Information Sharing System
Connecting all Third Party Manufacturers (TPM) towards ensuring business goals are well alligned.
  1. Important and timely information from all the Third Party Manufacturers (TPMs) forms the cornerstone of any business planning for all Pharma manufactures
  2. The system provides for timely inputs from all TPMs on all key parameters relating to quality, packaging, statutory compliance and vendor management, thus ensuring that the TPM’s roles at all stages in the business planning are consistently aligned to the overall goals of the organizations
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Managed SMS Services
Managing SMS campaigns for Field Force and the Doctors and providing analytics based on responses.
The Coverage:
  1. The regular SMS campaign to the company’s field force or to the doctors can be comprehensively administered by Epsilon
  2. A specially developed system helps in retrieving and analyzing the responses and presenting the reports to the Business Managers in desired formats
Business Benefits:
Have been put to a variety of use right from educative (relevant field knowledge in short text form on regular basis) to getting instant feedback or even seeking opinions on any relevant theme from a select target groups; also periodically reaching out to large doctors’ base with some special messages for some special occasions.
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Online Quizzing System
Towards evaluating and rewarding the Field Force.
  • On similar lines to one of those regular quiz shows in TV (like ‘Kaun Banega Crorepati’), the system enables the Business Managers to test and reward the field force by conducting this online quiz program;
  • The question-bank is custom built along with multiple options for attempting an answer as also has the now-common features like 50-50, phone-a-friend, skip, etc. making the participation a joyous and exciting event
 
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Sales Forecasting System
Qualitative and Quantitative Forecasting Models for vast range of Products / Product Groups.
The system enables the organization in better
  • Planning and Budgeting of the various Products / Product Groups
  • Evaluation, like did the planning meet expectations and
  • Measurement of performance against set targets
The company can aggregate the forecasting by
  • Product: Single Product or Product Group
  • Employee Hierarchy
  • Organizational hierarchy: Company, Division, Region, Depot, Territory
Both Qualitative and Quantitative Forecasting Approaches can be used to arrive at a highly reliable forecasting estimates
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  Banking
 
Sales Force Automation (SFA) System
CFA Performance Audit System
Online Town Selection System
Business Manager’s Monthly Meeting Planner System
TPM Information Sharing System
Managed SMS Services
Online Quizzing System
Sales Forecasting System
  Transport & Logistics